Professional Programs Manager

Job Title Professional Programs Manager

Job Category M&P - AAPS

Job Profile AAPS Salaried - Student Management, Level B

Job Family Group Staff - Non Union

Department Education Team | School of Population and Public Health | Faculty of Medicine

Compensation Range $7,158.42 - $10,292.25 CAD Monthly The Compensation Range is the span between the minimum and maximum base salary for a position. The midpoint of the range is approximately halfway between the minimum and the maximum and represents an employee that possesses full job knowledge, qualifications and experience for the position. In the normal course, employees will be hired, transferred or promoted between the minimum and midpoint of the salary range for a job.

Job End Date

Ongoing

Posting End Date November 3, 2026

Note: Applications will be accepted until 11:59 PM on the Posting End Date.

At UBC, we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research, innovation, and learning for all faculty, staff and students. Our commitment to employment equity helps achieve inclusion and fairness, brings rich diversity to UBC as a workplace, and creates the necessary conditions for a rewarding career.

Job Description Summary

The Professional Programs Manager is responsible for developing, delivering, evaluating and managing the recruitment, admissions, retention and academic success of students enrolled in the Master of Public Health (MPH) and Occupational and Environmental Health (OEH) programs (hereafter referred to as the professional programs of the Point Grey campus) in the School of Population and Public Health (SPPH). This position is expected to work 65% on the MPH program and 35% on the OEH program.

The Professional Programs Manager develops marketing and recruitment strategies and executes admissions policies, processes and systems designed to attract applicants, yield high-calibre students, and optimize student experience and outcomes for the School’s professional degree programs. These programs are critical to the School’s reputation, resource generation and success. The position is also responsible for managing strategic initiatives across all SPPH programs, including student recruitment and marketing, experiential learning, alumni activities, career development networks, and external relations.

The Manager also serves as a resource and liaison to related committees.

Organizational Status

The incumbent interacts with faculty, instructors, staff, students and personnel from public sector organizations, and provides supervision to two Program Coordinators. This requires excellent judgment, diplomacy and highly developed interpersonal skills.

The School of Population and Public Health (SPPH) is part of the Faculty of Medicine at the Vancouver campus of the University of British Columbia. The School offers six graduate programs (Masters and PhD level) along with a Residency program and undergraduate courses, with a total enrolment for the graduate programs of approximately 350 students. In addition to program-based functions, programs managers work collaboratively with other managers and administrative staff in support of the overall education mission of the School.

Work Performed

The Programs Manager works closely with two faculty Program Directors and two Program Coordinators to ensure the success of two SPPH programs that produce highly trained professionals. These programs require meaningful interaction with external organizations to support relevant professional experiential learning and to optimize student success.

In addition, the Manager works closely with the SPPH Senior Education Manager as well as the Associate Director Education to lead, develop and manage strategies that span all SPPH programs. These include student recruitment and marketing, experiential learning opportunities, professional and career development, and relations with alumni and external organizations.

Current Student Support

Works closely with faculty Program Directors and support staff to develop, deliver and evaluate services and processes to support the student learning experience for SPPH professional programs.

Maintains consistent communication with students for day-to-day program and university related dates, deadlines and events. Provides one to one advising for MPH and OEH Students.

Oversees processes to ensure tracking of students with respect to academic progression. Provides advice to students experiencing academic and/or personal difficulties. Reaches out to students to recommend strategies for ensuring success, including referral to other campus units (e.g., Counselling Services, Student Health Services, Access and Diversity). Where necessary, enters reports into the University’s Early Alert System for students.

Monitors student progress including progress in meeting timelines and other program requirements, leaves of absences, student supervisory issues, and academic appeals as well as ensuring that all graduation requirements have been completed. Investigates and evaluates discrepancies in students’ records (i.e., missing grades, year levels, credit loads, etc.) and authorizes changes where appropriate.

Prepares annual reports on student progression and placement statistics, employer profiles, local, national and international work for review by Program Directors and Program Advisory Committees.

Oversees organization of orientation and graduation activities for the MPH and OEH programs.

At certain times of year, and in collaboration with the Practicum Directors, provides support for the identification and development of work and field experiences to support experiential learning placements required for the two professional programs (i.e., projects, practicum and co-op placements). Creates surveys, analyses and reports on experiential learning opportunities

Collaborates with Program Directors to engage students in building a culture of belonging and inclusion, including ensuring culturally safe spaces for Indigenous students and partnership with the Faculty of Medicine Office for Respectful Environments, Diversity and Inclusion (REDI).

Future Student Recruitment and Marketing

Researches, develops and implements strategies to support enrolment goals for the professional programs.

Develops, writes and oversees the publication and distribution of graduate admissions and advising materials (print and electronic). Provides general oversight and content for the program websites including editorials to highlight student and alumni achievements and contributions.

Advises prospective students on the following: application procedures, eligibility and program requirements; registration, academic policies, award application deadlines and requirements, and transfer credits.

Establishes and maintains external relations with companies and organizations to foster relationships with prospective students and future applicants.

As required, develops, organizes and conducts multi-faceted recruiting events in-person and online. Represents the School at recruiting events on and off-campus. This requires in-depth knowledge of the various local market conditions, academic program offerings, admissions policies and procedures, and program services.

As required, initiates and completes one-on-one advising sessions and follow-up sessions on the features and benefits of the programs to attract high-calibre applicants and students. This requires thorough knowledge of the competitive marketplace and ability to emphasize the key strengths of UBC SPPH against our competitors nationally and internationally.

Assesses the effectiveness of recruitment activities and makes strategic recommendations for improvement. Actively participates in the development and implementation of student recruitment plans for any new professional graduate degree programs.

Admissions Management

Oversees the admissions procedures of the professional programs and ensures outstanding customer servic