Client Services Coordinator

Job Description

As a Coordinator , you will act as the primary point of contact for clients and field staff, offering superior customer service skills as you match clients in need of care to appropriate field staff.

Why you’ll love working here

Celebration and Recognition programs

Part time and Full-time opportunities

Comprehensive health and dental benefit plans

Education allowance for employees and family

Employee Assistance Program

Employee perks and exclusive offers

What you’ll do

Assign appropriate staff to patients based on a variety of factors including times suggested by patients , staff availability and relevant skill sets

Build a care schedule for patients

Enter and update employee and patient data within computerized system

Respond professionally and courteously to calls and electronic communication from funders, staff, patients , and families

Document and appropriately report all staff and patient interactions

What you bring

One year administrative or office experience is an asset

S cheduling experience is an asset

Strong computer skills

Superior Customer service skills

Ability to effectively communicate both orally and written

Compassion and empathy when interacting with patients and their families

Time Type

Full time Join us as we continue our 40-year tradition to help people live better and provide the most compassionate care possible! Join a winning team and let’s succeed together!

ParaMed Home Health Care accommodates the needs of job applicants throughout its recruitment and selection processes upon request.