Flagship Store Security Ambassador (part-time)

Location

London Retail

Address

244 Regent St London, London, City of W1B 3BR United Kingdom

Job Title

Flagship Store Security Ambassador (part-time)

Canada Goose isn't like anything else. We've built something great, something special - an iconic lifestyle brand with an inspirational and authentic story. At the heart of it is our promise to inspire and enable all people to thrive in the world outside. At Canada Goose, you're part of a movement that belongs to something bigger. One that seeks out the restorative power of nature and is driven by our purpose to embolden explorers and preserve the planet they roam. We endure any condition, observe every detail, and are building a community that believes in living bravely and coming together to support game-changing people.

Here, opportunities are everywhere - to try something new, to learn, to do meaningful and impactful work, and they're yours for the taking.

Position Overview

The Security Ambassador position plays a key role within the store operations team. The role provides support by focusing on creating a safe and secure environment for all staff and guests visiting the store. The Security Ambassador will greet guests, maintaining presence, be aware of all store activities and respond to all safety matters in a timely manner. The Security Ambassador will also assist in mitigating loss by playing an active role in maintaining strong operational controls and helping to support a culture of honesty.

Above all, as a Security Ambassador you will play a vital role in ensuring that our stores are a welcoming environment for our customers and will assist in creating a culture of honesty for our store team.

What You'll Do

Act as a front-line brand ambassador to guests and team members of Canada Goose

Be visible to guests as they enter the store premises and control access to the property

Acknowledge guests as they enter and exit the property

Contribute to a positive store environment through effective communication, teamwork and partnership with brand ambassadors and store management team

Assist in creating a safe work environment for our associates and customers

Assisting in the protection of the work and assets at our stores

Attend and participate in all store meetings and events

Demonstrate values and behaviours consistent with Canada Goose’s culture

Develop and maintain a professional relationship with all internal partners, mall security and other retailers to ensure all parties are well-informed with current and relative information

Ensure the facility’s safety and emergency procedures are followed in response to fire alarms and on-site emergencies

Complete and submit CG Incident reports within 24hrs of the event

Play an integral role in store cycle counts and physical inventory process

Support initiatives to maintain brand standards in the delivery and merchandising process

Direct connectivity with the Sr. Loss Prevention Manager for Canada Goose to help influence brand strategies for mitigating loss

Responsible for maintaining standards for store security equipment

Support the completion of monthly Operational Control Checklist and Action Planning to increase store operational standards (if applicable)

Be able to directly connect with customers and store associates with a customer service mindset

Member of the JHSC and responsible for the completion of monthly Health & Safety Inspection

Let's Talk About You

2-3 years’ experience working in retail with knowledge of workplace safety and emergency procedures

Experience in Loss Prevention or Retail Security is an asset

Recognized and valid first aid and CPR certificates

Applicant will be required to obtain Security Guard licensing if not currently licensed

Must be a team player with a keen sense on collaboration and growth mindset

Excellent English communication skills both written and verbal

Meticulous record keeping, report writing and observation skills

Exceptional judgment, common sense and decision-making ability

Good physical well-being and able to walk, stand for long periods of time, climb stairs and lift objects up to 20 lbs

Available to work a variety of shifts including days, evenings, nights, weekends and holidays

What’s in it For You?

A company built on Canadian roots and heritage

Your work is recognized with a comprehensive and competitive Total Rewards Program

Opportunities for career growth through numerous internal and external programs

Recognize and be recognized by your peers with our Goose Rewards & ICON Rewards

Be a part of CG Gives . Donation matching and paid volunteer time to help the organizations you care about

Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues

Inspiring leaders and colleagues who will lift you up and help you grow

At Canada Goose, we believe that belonging goes beyond mere inclusion. It’s about being part of a community that values, supports, and empowers you. We thrive when we can be our authentic selves. Our community is built on empathy and the understanding that every individual’s experience is unique, and every voice is important. We also recognize that communities are ever evolving, and that our work is never done. At Canada Goose, belonging is more than just an ideal—it’s the key to unlocking our collective potential, taking us further together.

Canada Goose is an equal opportunity employer and is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.

There are multiple ways to interview with us! If you require any interview accommodation for your interview, please e-mail us at: HR@canadagoose.com.