Recovery Claims Adjuster - Property Claims

Experience Aviva

Individually we are people, but together we are Aviva. Individually these are just words, but together they are our Values – Care, Commitment, Community, and Confidence.

At Aviva Canada, we put people first, our employees, our customers, and our communities. We’re proud of a culture built on care, inclusion, and collaboration, where your voice matters and your growth is supported. We’re not just about insurance; we’re about making a real difference by protecting what matters most.

The opportunity

We are currently recruiting for a Recovery Advisor with a focus on Property Claims recoveries.

The purpose of this role is to investigate, evaluate, negotiate and settle recovery opportunities for both personal and commercial, focusing on subrogation of property claims as well as subrogation on automobile claims and property salvage.

What you’ll do

Actively pursue recovery opportunities in the form of subrogation

Recognize, investigate, quantify and negotiate recovery potential

Responsible for controlling external expenses while ensuring delivery of superior Customer service to all stakeholders

Maintain the recovery database and claims financial records through the process of recording claims

Maintain adequate reserves

Prompt expense payments, and accurate closing of claims.

Direct Counsel in recovery pursuits

Participate in litigation reviews, settlement conferences, mediations and other legal disposition programs

Attend mediation, pre-trials and court when required

What you’ll bring

Minimum of 1 years' experience in Property Claims handling is mandatory

Good oral & written skills

Ability to make timely decisions

Good negotiating skills

Ability to work in cross functional teams

Great customer service skills

Well organised

Ability to Multi Task

Good computer skills

Basic building construction knowledge an asset

Enrollment in CIP Classes an asset

Experience/Skills Preferred: Guidewire, Xact Analyst, Litigation

What You'll Get

The salary band for this position ranges from $50,000 - $72,000. Please note that individual salary is determined by factors such as job-related knowledge, skills and experience, as well as internal equity.

Compelling rewards package including base compensation, eligibility for annual bonus, retirement savings, share plan, health benefits, personal wellness, and volunteer opportunities.

Hybrid flexible work model.

Outstanding career development opportunities.

We’ll support your professional development education.

Competitive vacation package with the option to purchase 5 extra days off per year.

Employee-driven programs focused on gender, LGBTQ+, origins, diversity, and inclusion.

Corporate wellness programs to support our employees’ physical and mental health.

This job advertisement is for an existing vacancy which has been posted both internally & externally.

Aviva Canada may use AI (Artificial Intelligence) tools to assist us throughout the recruitment process to screen, assess or select applicants for a position.

Aviva Canada welcomes applications from all qualified individuals and has a process in place to provide accommodations for persons with disabilities at all stages of the hiring process and during employment. If you require accommodation during the interview or hiring process, please contact your Aviva Talent Acquisition Partner so that an appropriate accommodation can be arranged.

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