Patient Registration Clerk

Position Summary

At Kelowna General Hospital , every patient interaction matters. We're currently seeking a Casual Patient Registration Clerk to join our team in Kelowna, BC. If you're organized, customer service-oriented, and passionate about supporting your community, this could be the perfect opportunity for you.

Hours of work are rotating days/nights/evenings; 06:00 to 14:00, 06:30 to 14:30, 07:00 to 15:00, 08:00 to 14:00, 08:00 to 16:00, 09:00 to 17:00, 12:30 to 20:30, 13:00 to 21:00, 14:30 to 22:30, 15:00 to 21:00

Days off: Rotating

How will we help you grow?

Join our team as a casual employee, where you’ll enjoy variety, gain valuable experience, and have the chance to grow your career. Work hours range from 0 to 37.5 per week, with shifts available on short notice or pre-scheduled to cover leaves. Many of our team members start in casual roles and transition into permanent positions. Plus, we offer competitive wages, shift premiums, employer-paid training, and an Employee & Family Assistance Program to support you every step of the way.

What will you work on?

This position interviews patients, relatives and/or friends to obtain information required to complete the Patient Registration documentation and performs other related clerical duties. Identifies available bed booking options as requested. Provides information and directions to visitors and handles telephone inquiries such as patient room numbers and visiting hours. Responds to alarm panels by making announcements and/or telephone calls in accordance with the established procedures.

What should your application include?

• A 5-minute typing test (45+ NWPM) from a recognized institution, completed within the past 48 months (non-supervised tests not accepted). Click here for testing details.
• A Medical Terminology Certificate
• Your Resume outlining two year’s recent related experience, Or an equivalent combination of education, training and experience;
• A Cover Letter stating your availability to start in a new position and on-call, casual work (i.e. days of the week).

Come join our team and see why we’re one of B.C.’s Top Employers! Explore our extensive benefits, career growth opportunities, and lifestyle in one of the most beautiful and diverse regions of Canada. Ready to love where you live and work? Apply today!

Qualfications

Education, Training and Experience

• Grade 12 plus 2 years’ recent, related experience or an equivalent combination of education, training and experience.
• Ability to type 45 wpm
• Knowledge of medical terminology.