Kitchen Sales & Order Fulfilment Co-worker

What you'll need to have

'- Strong attention to detail with the ability to manage multiple priorities

• Excellent customer service and sales skills
• Ability to quickly identify customer needs and recommend solutions
• Confident, approachable, and strong interpersonal communication skills
• Passion for IKEA products, home furnishing, and sustainability
• Minimum 6 months experience in a high-volume sales or customer service environment
• Comfortable working in a physically demanding, fast-paced environment (including lifting upto 23kg)
• Flexibility to work Saturday, Sunday, Monday, and Friday shifts

A day in your life with us

'- Engage customers and provide expert advice on kitchen solutions, with a focus on compact kitchen selling

• Support and process inbound kitchen orders accurately and efficiently
• Actively approach customers, assess needs, and recommend suitable products and services
• Maintain strong knowledge of products, services, delivery options, and promotions
• Ensure the sales area is well-stocked, organized, attractively merchandised, and correctly priced
• Contribute to team and store sales targets
• Support daily operations, including physically handling products and maintaining store readiness
• Complete an initial 3-month warehouse onboarding period and transition to kitchen planning and sales
• Collaborate with team members and provide support as needed

Why you will love us

Here at IKEA, we want to ensure that we are creating a better everyday life for the many people, including our co-workers. We also believe that a job should be so much more than a job. That’s why we focus on having an inclusive work environment where we celebrate your uniqueness, live our values, and ensure that we walk the talk when it comes to co-worker development. In addition, we offer a comprehensive Total Rewards package to all co-workers including:

• Wellness days (in addition to your vacation days!)
• Extended health, dental, and vision coverage (for you and your family)
• RRSP with IKEA contribution matching options
• Eligibility for our annual IKEA bonus incentive plan
• Flexible spending account
• Life insurance
• Merchandise and restaurant discounts (plus free drinks and different healthy meal options in the co-worker restaurant, where available)
• Parental leave
• Bereavement leave
• Employee assistance program (that helps you support your mental, physical, and financial wellbeing)

In the IKEA world, this position is officially referred to as Kitchen Sales co-worker

The starting rate/ salary for this position is 47,310 CAD