Analyst, Business Systems

Salary

The salary range for this position is CAD $35.36 - $50.83 / hour

Job Summary

We are currently hiring a Full Time Business Analyst to join our Digital Patient and Provider Experience team. Based in Surrey, BC , this role offers the opportunity to support transformative digital health initiatives that enhance the experience of both patients and healthcare providers across Fraser Health. Working closely with clinical, operational, and technical partners, you will help analyze business needs, streamline processes, and implement technology solutions that improve healthcare delivery and organizational performance.

What you'll bring: Bachelor's degree in Health Information Science, Computer Science, or a related discipline , combined with experience in business and systems analysis, or an equivalent combination of education and experience.

Strong knowledge of information management, business processes, enterprise technologies, and application systems .

Demonstrated expertise in business analysis, requirements gathering, workflow assessment, process modeling, and data analysis .

Solid understanding of project management principles and the systems development life cycle (SDLC) .

Proven ability to analyze complex issues, identify solutions, manage competing priorities, and deliver high-quality results within deadlines .

Excellent communication and collaboration skills with the ability to translate technical concepts into practical business solutions for diverse stakeholders.

What you'll do: Conduct business and systems analysis to identify operational challenges, define requirements, and develop efficient technology-enabled solutions.

Lead workflow reviews, feasibility studies, and process improvement initiatives to enhance service delivery and organizational effectiveness.

Support strategic planning, change management, and system implementation projects, including evaluating and recommending technology solutions.

Provide business systems analysis expertise for enterprise-wide projects, leading smaller initiatives and collaborating with multidisciplinary teams.

Deliver advanced application support to ensure system performance, service level compliance, and alignment with business needs.

Participate in corporate committees and project teams while maintaining awareness of emerging technologies and industry best practices.

We are committed to staff wellness and planetary health and have active working groups to support these initiatives. In addition, we value career advancement and offer professional development and education opportunities.

Joining our team offers you opportunities to work in a rapidly growing organization with health professionals who are leaders in their respective fields. Fraser Health offers opportunities for career growth and advancement and competitive benefits (eligibility based on employment status), including:

Four weeks of vacation to start

Comprehensive 100% employer-paid benefits

Immediate enrollment in a defined municipal pension plan

87% maternity top-up

50% subsidy on TransLink passes

Come work with us! Apply today and discover why employees recommend Fraser Health as an exceptional place to build a rewarding career. We are committed to planetary health, value diversity in our workforce, and strive to maintain an environment of Respect, Caring and Trust .

BC’s health system is in the process of transformation. As part of the planned changes, certain IM/IT, Finance, and Supply Chain roles are expected to be in scope for transition to a new provincial shared services organization, BC Shared Health Services. Candidates applying to positions in these areas should be aware that, while the role is currently employed by the Health Authority, it may transition to BC Shared Health Services as part of the first or subsequent implementation phases.

The intent of this transition is to support continuity of employment however, details regarding timing, process, and any impacts to employment arrangements will be confirmed as planning progresses. Providing this information at the recruitment stage is intended to ensure transparency about the broader system changes underway and to support informed decision-making by candidates.

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Detailed Overview

Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families:

The Analyst, Business Systems provides support to an assigned portfolio in the areas of knowledge management, decision support and in corporate business areas by interpreting business strategies and objectives that support the selection, procurement and implementation of appropriate information systems applications. Analyzes business process reengineering concepts and methods and provides documentation of business requirements on information management projects.

Provides analyst support for all phases of assigned systems development and implementation projects including providing hands-on application support. May lead small information systems projects.

Responsibilities

Provides systems analysis by participating in the establishment of system scope and objectives, conducting feasibility studies, planning or modifying procedures to solve system problems, and preparing detailed specifications for development work. Solves existing systems logic difficulties as required.

Provides business analysis by performing functions such as work flow analysis, developing business information requirements and models, assisting in defining business scope and objectives, planning, designing, or modifying practical manual and automated business procedures.

Participates in strategic planning support and change management services by assisting the Manager, Senior Consultant or Consultant on projects that include confidential initiatives that may result in the loss of FTEs and that support the selection, procurement and implementation of appropriate information systems applications; conduct