Lead, Health Informatics

Salary

The salary range for this position is CAD $46.37 - $66.66 / hour

Job Summary

As the Lead, Health Informatics, you will be responsible for overseeing the administration and support of key health information systems and infrastructure, collaborating with clinical, operational, and technical stakeholders to ensure system reliability, performance, and continuous improvement. You will provide technical leadership on projects, upgrades, integrations, and system enhancements while contributing to strategic initiatives across the organization.

Key Responsibilities Lead the administration, maintenance, and optimization of health information systems and supporting infrastructure.

Provide technical expertise and support for enterprise clinical applications including MEDITECH, Cerner, Epic, and other corporate information systems.

Collaborate with clinical, operational, and technical teams to identify business requirements and implement effective technology solutions.

Support system upgrades, implementations, migrations, and integration activities.

Monitor system performance, troubleshoot complex issues, and drive resolution of technical challenges.

Develop and maintain technical documentation, standards, and best practices.

Participate in project planning, stakeholder engagement, and change management activities.

Mentor team members and provide leadership in system administration and operational support functions.

Identify opportunities for automation, process improvements, and innovation within the health technology environment.

Qualifications Education and Experience

Bachelor's degree, diploma, or certificate in Computer Science, Software Engineering, Health Informatics, or a related field.

Five (5) years of recent experience in IT system and infrastructure administration.

Demonstrated experience supporting health and corporate information systems, including: MEDITECH

Cerner

Epic

Preferred Qualifications

Experience with server administration and enterprise infrastructure environments.

Microsoft and/or Broadcom certifications.

Cloud technology experience and related certifications.

Project Management certification or experience leading technical projects.

ITIL certification or knowledge of IT service management practices.

Script automation and software development experience.

Skills and Competencies Strong analytical and problem-solving skills.

Excellent communication and stakeholder management abilities.

Ability to lead technical initiatives and work effectively across multidisciplinary teams.

Experience with system integrations, troubleshooting, and performance optimization.

Knowledge of healthcare technology environments and clinical workflows.

Commitment to continuous learning, innovation, and service excellence.

Why Fraser Health? At Fraser Health, you'll join one of Canada's largest and fastest-growing health authorities, supporting innovative technology solutions that directly impact patient care and the communities we serve. We offer opportunities for professional growth, collaboration, and meaningful work that helps improve health outcomes across the region.

Join us and help shape the future of healthcare technology at Fraser Health.

BC’s health system is in the process of transformation. As part of the planned changes, certain IM/IT, Finance, and Supply Chain roles are expected to be in scope for transition to a new provincial shared services organization, BC Shared Health Services. Candidates applying to positions in these areas should be aware that, while the role is currently employed by the Health Authority, it may transition to BC Shared Health Services as part of the first or subsequent implementation phases.

The intent of this transition is to support continuity of employment however, details regarding timing, process, and any impacts to employment arrangements will be confirmed as planning progresses. Providing this information at the recruitment stage is intended to ensure transparency about the broader system changes underway and to support informed decision-making by candidates.

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Detailed Overview

Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families:

The Lead, Health Informatics is responsible for leading and managing assigned projects, providing leadership to team members and applying appropriate change management strategies as part of a project. Provides advice, guidance, and direction to an assigned portfolio in the areas of knowledge management, and decision support; in clinical and corporate business areas which includes the development and implementation of application architecture. Provides expertise on enterprise-wide projects, serves as back up to the Portfolio Manager in the area of team leadership.

Responsibilities

Provides guidance and expertise by consulting to all disciplines and stakeholders within an assigned portfolio by performing functions such as coordinating and performing feasibility studies, conducting workload efficiency analysis using formal data gathering techniques, analyzing, designing and implementing appropriate information systems, and identifying system deficiencies, user department operational inefficiencies and recommending ways of improving business efficiency functions.

Participates in enterprise-wide, cross-disciplinary business strategy projects including confidential initiatives that support the selection, procurement and implementation of appropriate information systems applications that may result in the elimination of FTEs.

Serves as a consultant participating on enterprise-wide projects which are under the leadership of the Portfolio Manager; serves as back up to the Portfolio Manager in the area of team leadership or project management. Prepares status reports and meets with clients and provide reports back to the Portfolio Manager as required.

Responsible to establish and lead assigned information system projec