Learning Facilitator/Instructor (Nursing)

Salary

The salary range for this position is CAD $49.20 - $67.08 / hour

Job Summary

We are seeking a dynamic and experienced Learning Facilitator/Instructor (Nursing) to support the adoption of Clinical Information Systems (CIS) and digital health tools across Fraser Health. In this role, you will provide education, facilitation, and coaching to clinical and non-clinical staff, enabling the successful integration of digital technologies into daily practice.

Working collaboratively with interdisciplinary teams, educators, clinical leaders, and operational partners, you will design, deliver, implement, and evaluate learning programs that support a seamless, digitally enabled patient and provider experience.

Key Responsibilities Facilitate and deliver engaging individual and group learning sessions related to Clinical Information Systems (CIS) and digital health tools.

Support staff, physicians, and interdisciplinary teams in adopting new technologies and digital workflows.

Adapt, implement, and evaluate educational programs, curriculum, and learning resources using adult learning principles and evidence-informed educational practices.

Assess individual and group learning needs and provide appropriate coaching, mentoring, and support.

Collaborate with educators, clinical and non-clinical program leaders, subject matter experts, and project teams to support successful change management initiatives.

Monitor learner progress, identify barriers to adoption, and implement corrective actions as required.

Escalate education-related concerns and provide ongoing updates to leadership and project teams.

Promote continuous quality improvement through evaluation, feedback collection, and recommendations for learning enhancements.

Participate in the development and maintenance of training materials, learning guides, and educational resources.

Support go-live activities, implementation events, and post-implementation optimization initiatives.

Qualifications Education and Experience Graduation from an approved School of Nursing with a Bachelor of Science in Nursing (BSN) or equivalent nursing degree.

Three (3) years of recent, related experience in clinical education, staff development, adult education, group facilitation, or a related clinical practice area.

An equivalent combination of education, training, and experience may be considered.

Current practicing registration with the British Columbia College of Nurses and Midwives (BCCNM).

Valid BC Driver’s License and access to a personal vehicle, as local travel is required.

Ability to travel throughout the Fraser Health region.

Flexibility to work varying shift hours, weekends, and statutory holidays as operationally required and in accordance with the applicable collective agreement.

Preferred Skills and Attributes Strong presentation, facilitation, and adult education skills.

Experience supporting electronic health records (EHRs), Clinical Information Systems (CIS), or other healthcare technology implementations.

Knowledge of change management principles and digital transformation initiatives.

Excellent interpersonal, communication, and relationship-building skills.

Ability to work independently while contributing effectively within a collaborative team environment.

Strong critical thinking, problem-solving, and organizational skills.

Commitment to continuous learning, quality improvement, and patient-centered care.

Detailed Overview

The Learning Facilitator/Instructor provides education and instruction including individual and group learning opportunities to enable the adoption of CIS (Clinical Information System) and digital health tools to ensure a seamless, digitally enabled patient and provider experience.

The role adapts, implements, and evaluates education programs and resources using specialized theory and knowledge of generalized and specialized clinical or non-clinical practice as applicable, as well as teaching and learning principles and processes. The Learning Facilitator/Instructor consults, confers, and collaborates with educators and clinical / non-clinical program and team members in promotion of continuous quality improvement, resolution of education issues and coordination of activities required for progressive educational and clinical practice programs.

The role takes corrective action with respect to individual and group learning needs, escalates issues as necessary and communicates progress with team and Manager.

Responsibilities

Utilizes educational/curriculum theory and knowledge to deliver and evaluate education programs for clinicians, staff, and providers.

Provides direct clinical instruction to new and existing staff and providers as required and facilitates learning by role modeling clinical information system and clinical workflow skills and practices to learners in a classroom, at designated workstation, virtually, promoting skill development.

Supports students, preceptors/preceptees, peer mentors/mentees and clinical programs using teaching and learning principles and a program planning and evaluation process to meet the identified educational needs of learners.

Assesses individual and group learning needs, in collaboration with peer mentors, Advance Program, Professional Practice, and/or other internal clinical program subject matter experts as applicable, by observing activities, discussing clinical information system and digital health tool use, issues and implications. May analyze data such as staff competency assessments and growth plans, practice changes and quality improvement indicators, to determine specific educational requirements to support learner competency and skill development using the clinical information system or technology solution.

Develops, reviews, and modifies learning resources and educational reference documents for team members and/or staff/providers by using established educational standards, and ensuring content reflects the most up-to-date, peer reviewed, evidence-based best practice. Striv