Portfolio Manager

Salary

The salary range for this position is CAD $55.25 - $79.42 / hour

Job Summary

Portfolio Manager, Network Services

Fraser Health Authority

Position Summary

The Portfolio Manager, Network Services provides hands-on leadership for Fraser Health's enterprise network portfolio, including campus and data centre networking, wireless services, voice communications, SD-WAN, cloud connectivity, and internet services. The role is accountable for operational performance, service reliability, strategic planning, vendor management, and the successful delivery of network-related initiatives.

The Portfolio Manager leads a team of technical professionals and works closely with clinical, business, and technology stakeholders to ensure network services support Fraser Health's operational and strategic objectives.

Responsibilities

Leadership & Team Management

Provide leadership, mentorship, and direction to the Network Services team.

Establish priorities, objectives, and performance expectations.

Foster a culture of accountability, collaboration, and continuous improvement.

Support workforce planning, recruitment, and staff development.

Network Operations & Service Delivery

Oversee enterprise network services, including

Campus LAN and switching

Wireless infrastructure and Wi-Fi services

WAN and SD-WAN connectivity

Voice and collaboration platforms

Data centre networking

Azure and cloud networking services

Ensure service availability, reliability, and operational excellence.

Lead incident response, problem management, and service improvement activities.

Strategy & Planning

Develop network roadmaps aligned with Fraser Health's technology strategy.

Identify opportunities to modernize infrastructure and improve service delivery.

Support business case development, budgeting, and capacity planning.

Provide technical and operational leadership for major network initiatives.

Vendor & Financial Management

Manage vendor relationships, contracts, and service performance.

Participate in procurement activities and solution evaluations.

Oversee portfolio budgets and resource allocation.

Ensure value, cost effectiveness, and alignment with organizational objectives.

Project & Stakeholder Engagement

Sponsor and oversee network-related projects and programs.

Collaborate with internal technology teams, health authority partners, and external vendors.

Communicate service impacts, risks, and strategic direction to leadership.

Qualifications

Education & Experience

Bachelor's degree in Information Technology, Engineering, Computer Science, or a related discipline.

Seven (7) years of progressive experience in enterprise infrastructure or networking environments.

Demonstrated leadership experience managing technical teams and large-scale network services.

Experience with healthcare or other large, complex enterprise environments is an asset.

Knowledge & Skills

Strong understanding of enterprise networking technologies and operations.

Experience with modern networking architectures, including SD-WAN, cloud networking, and wireless services.

Strong vendor, financial, and contract management skills.

Excellent leadership, communication, and stakeholder engagement abilities.

Knowledge of IT Service Management principles and practices.

Preferred Certifications

ITIL Foundation (or higher)

Cisco CCNA, CCNP, or equivalent

Microsoft Azure networking certifications (e.g., AZ-700)

CompTIA Network+ or A+

PMP, Agile, or related project management certifications considered an asset

What Success Looks Like

Reliable and resilient network services across Fraser Health.

Strong operational performance and customer satisfaction.

Successful delivery of network modernization initiatives.

Effective team leadership and staff development.

Strategic alignment of network services with Fraser Health priorities.

Portfolio Manager for FH Network Services. Bachelor's degree in IT, Engineering, Computer Science, or a related discipline. 7 yrs experience with networking technologies, healthcare and leadership. Cisco CCNA, Azure networking (e.g., AZ-700), CompTIA Network+, PMP and ITIL certifications preferred.

BC’s health system is in the process of transformation. As part of the planned changes, certain IM/IT, Finance, and Supply Chain roles are expected to be in scope for transition to a new provincial shared services organization, BC Shared Health Services. Candidates applying to positions in these areas should be aware that, while the role is currently employed by the Health Authority, it may transition to BC Shared Health Services as part of the first or subsequent implementation phases.

The intent of this transition is to support continuity of employment however, details regarding timing, process, and any impacts to employment arrangements will be confirmed as planning progresses. Providing this information at the recruitment stage is intended to ensure transparency about the broader system changes underway and to support informed decision-making by candidates.

#LI-DNI

Detailed Overview

Supporting the Vision, Values, Purpose and Commitments of Fraser Health:

The Portfolio Manager provides senior level advice and guidance to Fraser Health executives within an assigned portfolio of Informatics which may include the development and implementation of application architecture. Leads and is accountable for enterprise-wide business and clinical information systems projects; manages timelines and resources; develops project budgets provides leadership to team members and facilitates service design, transition and operations management strategies.

Coordinates the work of and supervises assigned staff. Coordinates the procurement and management of external services and devises strategies to ensure long term and maximum utilization of information and technologies. Provides direct supervision to assigned staff.

Responsibilities

Provides senior level advice and guidance by consulting to all disciplines and stakeholders within an assigned portfolio by keeping abrea