Supervisor, Program

Hiring Salary Range: $ 111000 - 121000

This range represents the hiring range. Salaries are determined individually depending on skills and experience. You will also be eligible to an annual bonus, employee share investment program (ESIP), Pension, Benefits and other perks.

At CN, we are committed to our pursuit of excellence. We take pride in delivering work of the highest standard, continually innovating to shape the railroad of the future. As responsible railroaders, we make the right decisions every time, putting safety first, acting with unwavering integrity, and holding ourselves accountable for our actions. We believe in succeeding together—by fostering inclusivity and collaboration, we sustainably deliver exceptional results for our customers.

Join us today and get your career moving!

Job Summary

The Incumbent is responsible for leading the operation of the production team within the Region. The incumbent develops and oversees unionized Railroaders to ensure safe, quality, and efficient production and shipment of track products for Engineering's Capital and Maintenance programs.

Main Responsibilities

Overseeing Employee Performance and Safety

Ensure effective, impactful, and engaging leadership of unionized staff

Improve team and individual performance through mentoring, training, coaching, auditing, and feedback

Lead continuous improvement culture

Communicate with customers regarding detailed product requirements, schedule, and shipping requirements

Lead Track Programs and Safety

Coordinate and monitor products through complete production cycle, which includes planning, scheduling, staffing, producing, handling inventory, loading, shipping, and documenting

Cohere to a production schedule and control internal and external customer expectations

Ensure the production process is cost-effective, and shipments are made on time

Coordinate, establish, and implement standard operating procedures for safe and quality production

Ensure Key Performance Indicators (KPIs) of safety, quality, and efficiency are met or exceeded

Inspect major track work in accordance with CN track Standards

Working Conditions

The incumbent works primarily outdoors (90%) with limited office time (10%), in all types of weather and environmental conditions. The role requires extensive travel (80%) across the region to provide oversight on projects and programs. The position is required to work a production cycle schedule, including overnight stays. The role requires being available on-call 24/7 for critical incidences. The role involves managing priorities and delivering work within established timelines, with support from the team to ensure sustainable and effective workload management.

Experience

Unionized Environment

Minimum 2 years of supervising, planning, coordinating, scheduling, and auditing production operations in a unionized environment

Candidates with an equivalent combination of education, training, and experience will be considered

Education/Certification/Designation

High School Diploma or General Educational Development (GED)

Valid Canadian Rail Operating Rules (CROR) Card

Valid Class 5 Drivers Licence

First Aid and Cardiopulmonary Resuscitation (CPR) qualified

Candidates with equivalent practical experience, education, or training will be considered

Competencies

We Care About Each Other

We Strive for Excellence

We Succeed Together

We Lead Responsibly

Vision and strategic thinking

Impactful and inclusive leadership

Performance and value delivery

Empowerment and talent development

Strategic communication and influence

Managerial courage and decisiveness

Compliance

High

Planning

Build trust

Depth of analysis

Technical Skills/Knowledge

Knowledge in the interpretation and application of CN Engineering Track Standards, Track Standard Drawings, and Recommended Methods

Advanced knowledge of Microsoft Office (Excel, PowerPoint, Word)

Ability to learn business-critical systems, including Systems, Applications and Products (SAP) such as Production Planning, Payroll, and Time Reporting

Additionally, interest in learning Service Reliability System (SRS), Safety Risk Management (SRM) eBusiness Applications, Lotus Notes Applications, which consist of Performance Assessment Process (PAP), Performance Monitoring Compliance Rules (PMRC)

Fluently bilingual both written and verbal (English, French)*

Any requirement marked with (*) will be considered an asset (not mandatory).

Additional Information (If Any)

About CN

CN is a premium railroad that sustainably generates value for our customers, shareholders, employees, and stakeholders with an unwavering commitment to safety and service. Essential to the economy, to the customers, and to the communities it serves, CN safely transports more than 300 million tons of natural resources, manufactured products, and finished goods throughout North America every year.

CN's network connects Canada’s Eastern and Western coasts with the U.S. South through an 18,800-mile rail network. CN and its affiliates have been contributing to community prosperity and sustainable trade since 1919. CN powers the North American economy and is committed to programs supporting social responsibility and environmental stewardship.

At CN, we are dedicated to building North America's safest, most inclusive and sustainable railroad, which includes reflecting the communities in which we operate. Research shows that candidates often don't apply unless they feel they fit the job posting at 100%. To all potential applicants, even if you don't meet every job requirement listed in a posting, we still encourage you to apply. If you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations), please get in touch with our team at cnrecruitment@cn.ca.

As an equal opportunity employer, qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, and other protected status as required by applicable law.

Please monitor your email on a regular basis as communication to applicants is done via email