Account Specialist - Small Medium Business - Hybrid

Account Specialist - Small Medium Business - Hybrid

Location

Toronto, ON, CA

Req ID

Jobs by Category

Sales and Marketing

Job Function

Sales & Professional Services

Status

Full Time

Schedule

Regular

Own Your Territory. Build Your Business. Drive Canadian Business Forward!

Are you a driven, entrepreneurial sales professional who thrives on prospecting and winning new business and helping small business owners succeed with the right technology solutions? Join TELUS as an Account Specialist on our Small Medium Business team — where you'll think like a CEO, build your own book of business from the ground up, and make a real impact on businesses across Canada.

Who We Are

TELUS Small Medium Business (SMB) is the fastest-growing segment in the industry. We're on a mission to become the digital-first technology provider of choice for businesses across Canada — making technology secure, simple, and worry-free. As we continue to grow nationally, we're looking for driven sales professionals to join our successful team and help shape the future of business technology.

Your Role

As an Account Specialist, you're not just a salesperson — you're a trusted advisor and entrepreneur who owns your results, your strategy, and your growth. You'll focus on outbound prospecting to connect with small business owners, identify their needs, and deliver tailored technology solutions that help them thrive in today's digital world.

Here's how

Hunt and develop new business through strategic outbound prospecting and proactive outreach across your national territory

Build and cultivate your own book of business from the ground up — not just work assigned leads

Manage a full sales cycle from qualifying prospects to closing deals and building a strong client base

Deliver consultative solutions tailored to each business's unique needs across our full portfolio — Mobility, Fibre Internet, Business Security and Generative AI solutions

Cultivate long-term partnerships where clients see you as their trusted technology advisor, not a one-time transaction

Drive outbound prospecting initiatives while cultivating relationships and referral networks to support sourcing efforts

Achieve and exceed monthly sales targets while maintaining a focus on customer success

Maintain accurate pipeline records and manage your territory with an entrepreneurial mindset

What's In It For You

Full OTE: $80,000 – $100,000 (based on 100% quota)

Top Performers can achieve accelerator bonuses. Achieve 100% on all product lines and earn 200% commission

Comprehensive benefits starting from day one, including a wellness account

Generous TELUS share purchase program with company contributions

Industry-leading training and development tools to master both traditional and AI-driven solutions – build in-demand skills for your career growth

Clear career progression path to advanced sales or leadership roles within SMB or across TELUS

Mentorship from top-performing sales leaders in the industry

Supportive, high-performance team environment with a shared passion for winning

What You'll Bring

Passion for Growth: Show eagerness for learning and career growth

Positive Mindset: Bring a positive mindset and high energy level to the role

Relationship Building: Establish customer rapport and build relationships on the go

Entrepreneurial Spirit: Approach tasks with an entrepreneurial mindset and a focus on success

Time Management: Demonstrate discipline in time management, setting priorities, and achieving goals

Adaptability: Thrive in a high-performing and fast-paced environment with confident interpersonal and communication skills

Interpersonal Skills: Proficiency in interpersonal interactions, communication, teamwork, and virtual presentation abilities

Preferred (but we'll train the right attitude)

Previous B2B or outbound sales experience

Familiarity with CRM tools (Salesforce, GONG or similar)

Background in technology, telecommunications, or SaaS sales

Multilingual proficiency — a distinct advantage for our diverse client base

Established professional network within the business community

Ready to build? Join TELUS SMB and own your sales career. Your success story starts here!

Salary Range

Performance Bonus or Sales Incentive Plan

Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. We encourage all qualified candidates to apply, even if the posted salary range doesn't match your expectations. We're open to discussing competitive compensation packages tailored to your experience level and expertise. TELUS offers rewarding benefits, which may vary per job function, such as:

Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family

Flexibility to work in-office, virtually or a combination of both, based on the role's requirements

Generous company matched pension and share purchase programs

Opportunity to give back to communities in which we work, live and serve

Career growth and learning & development opportunities to develop your skills

And much more …

Job Type

This is for future opportunities

A bit about us We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

Sales and Marketing Help us, help our customers make a real connection

We are honoured to be recognized

$14.7 billion

TELUS’s annual revenue

$4.8 billion

The brand value that TELUS brings

Consecutive years our annual dividend payment has increased

Accessibility TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.

Apply now »

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