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Pharmacy Assistant

TELUS · Vancouver, BC

Pay
Not listed
Type
Full time
Posted
2026-09-29
Closes
Not listed
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Pharmacy Assistant

Location

Vancouver, BC, CA, V6B 0M3

Req ID

Jobs by Category

Health

Job Function

Health Solutions

Status

Full Time

Schedule

Regular

Description

Join our team in Richmond, BC

The Virtual Pharmacy team is growing! We are a friendly group of professionals and go-getters working together to improve the life of patients across Canada. Our team focuses on chronic disease management, medication adherence, clinical dialogue, drug fulfillment accuracy and strategic planning. We are change agents using leading technology to build new ways for patients to navigate the healthcare continuum.

Here’s the impact you’ll make and what we’ll accomplish together

You’re an energetic team player with the ability to swiftly adapt to changing environments. You possess strong communication skills, a knack for multi-tasking and are well-grounded to provide stability to team members. You will partner with healthcare providers to provide input for transformational initiatives such as streamlining the exchange of information from doctors to pharmacy or improving transparency in drug coverage for patients. You'll be part of a team that will lead the digital pharmacy industry.

What you’ll do

Manage patient communication channels

Manage inbound prescription workflow

Liaison with doctors and healthcare stakeholders

Manage patient adherence through reminder tools and web applications

Process prescriptions using TELUS Health Kroll Pharmacy Management Software

Actively work with other team members in the fulfillment of patient prescription needs

Assist patients with provincial, private payor and out-of-pocket expenses

Work with key team members to provide business insights to develop transformative initiatives

Qualifications

What you bring

High school diploma or equivalent

Strong patient communication skills

Solid understanding of TELUS Health Kroll Pharmacy Management Software

Technologically savvy

Strong problem solving skills

Exceptional organization skills

1-3 years experience working in a pharmacy

Great-to-haves

Bilingual (English and French)

Any certifications or education related to the pharmacy industry

Knowledge of compliance packaging used for medication adherence programs

By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.

Salary Range

Performance Bonus or Sales Incentive Plan

Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. We encourage all qualified candidates to apply, even if the posted salary range doesn't match your expectations. We're open to discussing competitive compensation packages tailored to your experience level and expertise. TELUS offers rewarding benefits, which may vary per job function, such as:

Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family

Flexibility to work in-office, virtually or a combination of both, based on the role's requirements

Generous company matched pension and share purchase programs

Opportunity to give back to communities in which we work, live and serve

Career growth and learning & development opportunities to develop your skills

And much more …

Job Type

This is for a current vacancy

A bit about us We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.

TELUS Health is an IT leader in Canada that focuses on the health sector. Our mission is to improve the way information is being used along the continuum of care to better the health of citizens in Canada and in selected countries.

Disclaimer: In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.

Health We’re looking for clinicians, programmers, product developers, sales and marketing people, customer support, and everyone in between. If you have a penchant for turning information into better health outcomes, then we want you to help us develop, implement and manage the most innovative healthcare solutions possible.

We are honoured to be recognized

Physicians using TELUS Health electronic medical records

Pharmacies using our pharmacy solutions

140 million+

Health claims processed using TELUS Health solutions

Accessibility TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.

Apply now »

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