Security Consultant I, Security Operations Center

Security Consultant I, Security Operations Center

Location

Toronto, ON, CA, M5J 2V5

Vancouver, BC, CA

Calgary, AB, CA

Montréal, QC, CA

Edmonton, AB, CA

Req ID

Jobs by Category

Security & Automation

Job Function

Cybersecurity

Status

Full Time

Schedule

Regular

Description

Join our team and what we'll accomplish together

As a member of the TELUS Security Operations Center (TSOC) team within the Chief Security Office, you will join a growing national team dedicated to monitoring and responding to security incidents. In this exciting role, you will constantly learn, grow, and work with the latest technologies in a fast-paced, complex environment.

As a Tier 1 Security Consultant in our SOC, you will be a frontline gatekeeper of our security environment. With an investigative mind, you thrive on identifying, assessing, qualifying, and escalating events or security incidents that could potentially impact our complex applications and infrastructure. You aren’t afraid to dive in, communicate your findings, and make timely, effective recommendations.

By leveraging your experience in cybersecurity, systems, and IT security controls, this role provides the opportunity to develop into a fully competent security professional. You will gain deep expertise in security operations, managed detection and response (MDR), incident response, risk management, SIEM, SOAR, and AI technologies.

If you value collaboration, innovation, and continuous growth, this is the perfect role for you!

What you’ll do

As part of the 24/7 Security Operations Center team, you will:

Work within a collaborative and supportive team on a 24/7/365 rotating shift schedule

Utilize cybersecurity skills to perform alert monitoring, triage, investigation, and escalation

Deliver high-quality security investigations, escalations, and reports

Perform or recommend incident response containment actions and escalate when required

Process all inquiries, phone calls, and service requests promptly

Attend meetings and present security monitoring reports

Identify and recommend opportunities for use-case tuning

Document internal processes and procedures

Analyze complex problems and collaborate with cross-functional TELUS security teams

Act as a subject matter expert on SOC security issues by analyzing and presenting complex investigations

Qualifications

What you bring

3 years of experience working in a SOC environment, including at least 2 years leveraging the CrowdStrike Falcon platform

Ability to perform security investigations across multiple platforms and technologies

Deep knowledge of the latest attack vectors and threat actor tactics

Working knowledge of SIEM, SOAR, Servers, Firewalls, IDS/IPS, EDR, and AI technologies

Self-motivation and accountability when managing technical projects

A detail-oriented mindset with strong analytical thinking skills

A passion for information security and a drive for continuous learning

Ability to work with limited supervision and manage time effectively

Availability to work rotating shifts and participate in emergency escalation calls

University degree or college diploma in Information Security, Computer Science, Engineering, or a related discipline

Great-to-haves

Professional Cybersecurity certifications (e.g., GCIH, GCDA, Security+)

Experience with Google SecOps, or advanced Crowdstrike modules

Familiarity with GCP, Azure, and AWS Cloud Platforms

Professional fluency in both English and French

Ability to obtain (or currently hold) a Canadian Government Secret Security Clearance

Intermediate knowledge of English is required because you will most of the time interact in English with external parties (clients, suppliers, candidates, external partners, etc.); interact in English with internal parties (colleagues, internal partners, stakeholders, etc.); and work with IT tools whose interface is only accessible in English as part of this position's main responsibilities given its national scope.

#LI-Remote

Salary Range

Performance Bonus or Sales Incentive Plan

Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. We encourage all qualified candidates to apply, even if the posted salary range doesn't match your expectations. We're open to discussing competitive compensation packages tailored to your experience level and expertise.

Job Type

This is for a current vacancy

A bit about us We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

Cybersecurity We're passionate about driving cyber resilience and rapidly adapting to the evolving cyber threat landscape. If you've ever envisioned what the future of enterprise security looks like, visualized cutting-edge strategies to better protect emerging technologies (including AI) and enjoy driving programs that reduce cyber risk as part of a highly engaged Canadian cybersecurity team, we want you to be part of the organization that makes it happen.

We are honoured to be recognized

Team TELUS at a glance 1.4M

Days volunteered in our communities

Billion contributed to charitable and community organizations since 2000

Million customer connections

Accessibility TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.

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