Client Advisor

<div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p style="text-align:left"><b><u>Job Description</u></b></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div><div><div><p><b><span>What is the opportunity?

</span></b><span> </span></p></div><div><p><span><span> </span></span><br /><span><span>As an</span><span> RBC Ambassador inside our branches, y</span><span>ou wi</span><span>ll put</span><span> clien</span><span>ts first</span><span> and fin</span><span>d solutions t</span><span>o the</span><span>ir indi</span><span>vid</span><span>u</span><span>al needs. You will champion the RBC brand and drive business by supporting new client </span><span>acquisition</span><span> and deepening existing relationships.

If you have </span><span>the self-</span><span>motivation to deliver exceptional customer service and thrive in a </span><span>target based</span><span> performance environment, you can build </span><span>a great career</span><span> with us as a future Account Manager/Banking Advisor.</span></span><span> </span></p></div><div><p><span> </span></p></div><div><p><b><span>What</span><span> </span><span>will</span><span> </span><span>you</span><span> do?

</span></b><span> </span></p></div><div><ul><li><p><span><span>Proactively engage with clients in the branch and deliver an outstanding service experience through completing transactions, and by </span><span>identifying</span><span> sales and referral opportunities</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Focus on education and demonstration, leverage technology to deliver a memor</span><span>able clien</span><span>t experience, drive solutions and </span><span>retain</span><span> business</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Contribute to </span><span>team res</span><span>ults by listening and spotting opportunities to offer </span><span>additional</span><span> advice, introduce clients to the capability of RBC partners, or personally fulfil client solutions</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Proactively take ownership of resolving and preventing client banking problems</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Cultivat</span><span>e and </span><span>maintain</span><span> relationships with partners to work as one RBC team</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Manage risks by adhering to compliance routines, processes, and controls to protect client and shareholder interests while completing transactions</span></span><span> </span></p></li></ul></div><div><p><span> </span></p></div><div><p><b><span>What do you need to succeed?

</span></b><span><span> </span></span><br /><b><span>Must-have</span></b><span> </span></p></div><div><ul><li><p><span><span>Demonstrated passion for putting clients first, as well as success in hands-on, target-driven solutions </span><span>environment.</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Drive and self-motivation, as well as excellent communication skills and emotional intelligence</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Digital literacy across a broad range of devices (i.

e., smartphones, tablets, laptops, etc.)</span></span><span> </span></p></li></ul></div></div><div><div><ul><li><p><span><span>Personal flexibility to work flex </span><span>hours.</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Eagerness to learn and determination to </span><span>succeed.</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Bilingualism (E</span><span>ngl</span><span>ish and French) </span><span>required</span><span>, as you will regularly serve our clients with English and French-speaking needs.

</span></span><span> </span></p></li></ul></div><div><p><span> </span></p></div><div><p><b><span>Nice-to-have</span></b><span> </span></p></div><div><ul><li><p><span><span>Track record</span><span> in building rapport a</span><span>nd </span><span>maint</span><span>aining</span><span> client relationships within the financial, </span><span>service</span><span> or retail </span><span>industry.

</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Mutual Funds accreditation, or willingness to obtain it (i.e., Investment Funds in Canada or the Canadian Securities Course)</span></span><span> </span><br /><span> </span></p></li></ul></div><div><p><b><span>What's</span><span> in it for you?</span></b><span><span> </span></span><br /><span><span>We thrive on the challenge to be our best, progressive thinking to kee</span><span>p growi</span><span>ng, and working together to deliver trusted advice to help our clients thrive and communities prosper.

We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.</span></span><span> </span></p></div><div><ul><li><p><span><span>A comprehensive Total Rewards Program including bonuses and flexible benefits</span><span>, competitive</span><span> compensation.</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>A world-class training program in financial services</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Excellent career development and access to a variety of job opportunities across business and geographies</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Leaders who support your development through coaching and managing opportunities</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Work in a dynamic, collaborati