Banking Advisor

<div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p style="text-align:left"><b><u>Job Description</u></b></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div><div><div><p><b><span>Please</span><span> note </span><span>that</span><span> </span><span>successful</span><span> candidates </span><span>will</span><span> </span><span>be</span><span> </span><span>required</span><span> to </span><span>offer</span><span> and </span><span>maintain</span><span> </span><span>mobility</span><span> </span><span>between</span><span> the </span><span>branch</span><span> locations </span><span>listed</span><span> in the "Job </span><span>Available</span><span> at </span><span>Other</span><span> Locations" section of </span><span>this</span><span> job </span><span>posting</span><span>.

</span></b><span> </span></p></div><div><p><b><span>As part of RBC's commitment to providing exceptional client service and achieving its business </span><span>objectives</span><span>, the ability and willingness to travel or work from any RBC location listed in this section is a condition of employment.</span></b><span> </span></p></div><div><p><span> </span></p></div><div><p><b><span>What is the opportunity?

</span></b><span> </span></p></div><div><p><b><span> </span></b><span> </span></p></div><div><p><span><span>This unique position calls on your client-focused sales </span><span>expertise</span><span> and natural problem-solving skills to maximize each </span><span>client</span><span> interaction. Specifically, you help clients with their everyday banking, credit, and investment needs.

As an RBC ambassador, you add value in the moments that matter most to clients and collaborate with RBC partners to help clients achieve their goals. Whether </span><span>you’re</span><span> </span><span>demonstrating</span><span> to a client how to use digital banking, on-boarding a new client, or referring a complex opportunity to a specialist, your </span><span>expertise</span><span> will contribute to creating meaningful and memorable client experiences to drive client satisfaction and loyalty.

</span></span><span> </span></p></div><div><p><span><span> </span></span><span> </span></p></div><div><p><b><span>What will you do?</span></b><span> </span></p></div><div><p><b><span> </span></b><span> </span></p></div><div><ul><li><p><span><span>Proactively engage with clients in all areas of the branch and in the community, uncovering banking needs, providing help and advice, as well as </span><span>identifying</span><span> sales and referral opportunities</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Focus on client education and demonstration, </span><span>leveraging</span><span> technology to deliver a memorable client experience, drive sales, and </span><span>retain</span><span> </span><span>business</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Respond to client-initiated contact, </span><span>assisting</span><span> them with a full range of financial </span><span>transactions</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Actively listen and engage clients in conversation to further understand their individual </span><span>needs</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Proactively take ownership of resolving and preventing client banking problems</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Cultivate and </span><span>maintain</span><span> relationships with partners to make the most of business opportunities and </span><span>referrals</span></span><span> </span></p></li></ul></div><div><p><span><span> </span></span><span> </span></p></div></div><div><div><p><b><span>What do you need to succeed?

</span></b><span> </span></p></div><div><p><b><span> </span></b><span> </span></p></div><div><p><b><span>Must-have</span></b><span> </span></p></div><div><p><b><span> </span></b><span> </span></p></div><div><ul><li><p><span><span>Mutual Funds accreditation, or willingness to obtain it (i.e., Investment Funds in Canada or the Canadian Securities Course)</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Demonstrated passion for putting clients first, as well as success in a hands-on, target-driven sales </span><span>environment</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Problem-solving and people skills, with the ability to build strong relationships and proactively connect with </span><span>clients</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Flexibility, eagerness to learn, strong personal ethics, and a hunger for </span><span>success</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Digital literacy across a broad range of devices (i.

e., smartphones, tablets, laptops, etc.)</span></span><span> </span></p></li></ul></div><div><p></p></div><div><p><span> </span></p></div><div><p><b><span>Nice-to-have</span></b><span> </span></p></div><div><p><span> </span></p></div><div><ul><li><p><span><span>S</span><span>trong </span><span>track record</span><span> of building and </span><span>maintaining</span><span> client relationships in the finance or service </span><span>sector</span></span><b><span> </span></b><span> </span></p></li></ul></div><div><p><span> </span></p></div><div><p><span> </span></p></div><div><p><span> </span></p></div><div><p><b><span>What's</span><span> in it for you?

</span></b><span><span> </span></span><br /><span><span>We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver </span><span>trusted advice to help our clients