Arena Operator II

The hourly Arena Operator II provides guest service and supports the operation of rural recreation facilities through inspections, facility preparation, ice maintenance, ice resurfacing, and event support, ensuring a safe and welcoming environment for guests and staff.

This posting is for multiple hourly positions at: Strathcona Olympiette Centre, Ardrossan Recreation Complex and Moyer Recreation Centre.

Key Responsibilities

Be present throughout the facility and is the primary contact for arena guests

Conduct daily activities in a leadership role, assisting peers with the completion of tasks and resolving operational issues

Model a high level of service with internal and external guests

Interact and build relationships with guests and other staff through friendly and courteous interactions and provide options and solutions for guest requests

Follow operational procedures in response to facility emergencies, guest incidents, and ice plant mechanical issues

Set up recreation facilities and provide service and support for guests, bookings, and special events

Carry out regular housekeeping duties to ensure the facility is clean and safe for guests

Safely operate the ice re-surfacer and arena maintenance equipment to maintain safe, high-quality ice surfaces

Prepare and clean arena facilities for ice-making, sport court installation as well as operate, monitor, and maintain the recirculating spray park during the summer season

Qualifications and Skills

High School Diploma with 2 years related experience

Previous municipal experience is an asset

Knowledge of facility programs and activities, and day-to-day facility operations, including basic ice plant operations, ice making and maintenance, re-surfacer operations, and safe work practices

Strong organizational and time management skills

Excellent customer services skills and the ability to positively interact with facility guests using strong conflict resolution skills

Ability to work in a team environment as well as work independently

Ability to work evenings and weekends

Conditions of Employment

Valid Alberta Class 5 Driver’s licence and submission of a 5-year Driver’s Abstract with less than 7 demerits

Obtain a current and valid Intermediate First Aid certification prior to the completion of training

Submission of Satisfactory Criminal Record Check

Ability to perform physical labour as part of the job duties and stand/walk for extended periods of time

Who We Are

Strathcona County is a specialized municipality located in the heart of Alberta. Our vision is to become Canada’s most livable community, where our workplace culture and identity are supported by our people plan and values of integrity, respect, safety, collaboration, and accountability.

Why Join Strathcona County

Competitive salary

Health and wellness spending account

Employee and family assistance program

Commitment to employee development, through internal and external training and development opportunities

Well-being programs and a safety culture focused on physical and psychological health in the workplace

Equivalencies of education and experience may be considered.

This competition may be used to fill future vacancies for similar positions within the next 6 months.

Strathcona County is committed to an inclusive, respectful, and equitable workplace that represents the community we serve. We welcome applicants from all backgrounds who can contribute diverse perspectives and experiences.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.