Facility Operations Custodial Lead

About Red Deer

Red Deer sits at the heart of Central Alberta along the QEII corridor, perfectly positioned between Calgary and Edmonton. With more than 100,000 residents and a regional reach of over 300,000, it’s a growing hub for business, services, and opportunity.

Here, big-city amenities meet small-city ease. Enjoy abundant parks and trails, vibrant arts and culture, excellent recreation and education, and a strong sense of community.

With easy access to lakes, outdoor adventures, and the mountains, plus a thriving economy and high quality of life, Red Deer is an inviting place to live, work, and grow.

About The City of Red Deer Municipal Government

The City of Red Deer is a dynamic municipal organization with a $480M operating budget, a $60M capital program, and a workforce of nearly 1,700 employees. It is focused on growing with purpose by attracting talented, community-minded people who want to make a difference.

Guided by the vision “Our City, One Voice,” Red Deer is building a thriving, inclusive, and connected community, with priorities centered on a vibrant economy, community wellbeing, and strong engagement.

At its core, the City values its people, embracing diverse perspectives and fostering a culture of collaboration, innovation, and shared success

The Opportunity

Ensure patrons facility-related needs are being met by guiding operations / custodial staff in the performance of facility use preparations, custodial and security tasks.

Top Key Responsibilities

Lead, train, and support custodial staff to ensure high standards of cleanliness, service, and performance.

Coordinate daily facility operations, including custodial work, basic maintenance, event setups, and equipment operation.

Ensure the facility is safe, clean, secure, and ready for public use while meeting booking and client requirements.

Communicate with facility users and respond to operational needs to provide excellent customer service.

Complete reports, maintain records, and participate in team meetings.

Support security, emergency response, risk management, and health and safety compliance.

As our preferred candidate, you will have

Grade 12 or equivalent.

One year experience performing similar work in a like facility with similar staff and building maintenance components, preferably in a recreation environment.

Completion of Intermediate First Aid and W.H.M.I.S.

Knowledge of the requirements of various sporting and other activities performed in each facility.

Alberta driver's license is required.

Ability to perform general "handyman" duties and to operate and use various power and hand tools.

Ability to prepare and maintain accurate inventory and facility use records, and to perform basic arithmetic calculations.

Ability to communicate effectively, both orally and in writing, with Supervisor, staff, facility users, and public.

Ability to respond courteously to complaints and deal with inappropriate behaviour.

Ability to exert moderate physical effort.

Ability to act quickly and calmly in emergency situations

Ability to work weekends and shift work hours.

Affiliation

Canadian Union of Public Employees, Local 417

Status

Regular Full-Time

Remuneration

$34.05 to $35.84 per hour.

Hours of Work

80 hours biweekly, as scheduled.

The City of Red Deer does not permit the use of unauthorized internet resources or Artificial Intelligence (AI) tools (for example, Copilot, ChatGPT or any other form of AI) during interviews or any supervised or timed assessments. Any violation may be investigated and result in serious consequences, including the rejection of your application.

We thank you for your application. Only those selected for an interview will be contacted.

We are a municipal government, eager to meet tomorrow's challenges. Our employees are the cornerstone of our organization. We are always seeking creative and skilled individuals with the ability and desire to lead in our dynamic workplace. Each of our employees brings diverse experiences and perspectives, as well as unique skills and talents to the job. Our diverse employee base ensures an environment where individual, team, and organizational successes are embraced and celebrated.

We strive to ensure a supportive and respectful work environment for all. Employees are treated fairly and have equal opportunity within the organization to thrive and attain their highest potential. We welcome your application and look forward to discussing how The City of Red Deer can become your next career choice.