Payroll Lead, ERP Implementation and Transformation

Job Description

Mackenzie Health is embarking on a multi-year modernization of its human resources, finance, payroll, and supply chain services to implement a new Enterprise Resource Planning system (ERP). The ERP project is a pillar of enabling exemplary corporate services functions which will provide a backbone of support for the entire Hospital. These services play a critical role in ensuring the efficient and effective use of resources, to enable high quality care, and ensuring Mackenzie Health complies with ever-changing regulations.

Corporate services transformation is at the forefront of the organization’s priorities to create a more agile, responsive, and efficient system.

Mackenzie Health is seeking an experienced individual to play a key lead role of the ERP project, focusing on providing leadership, guidance, and expertise on the implementation of the payroll (payroll, compensation, benefits, and pension) functionality of a new ERP system. As the Payroll Lead, you will play a pivotal role in streamlining operations and Payroll processing, while implementing and optimizing the payroll systems.

The successful candidate is a highly motivated individual who will play a critical role in the overall success of the ERP implementation, by ensuring existing and future payroll business needs are met and optimizing best practices. They will ensure that the payroll process and system continue to evolve and will enhance and maintain the ERP solution after go-live. The successful candidate will be part of a dynamic team committed to delivering innovative solutions that enhance operational efficiency and support our mission of delivering exceptional healthcare services.

Primary Responsibilities

Implementation

Provides leadership and is an innovative thinker who, with the support of their project coordinator, assigns tasks, identifies, tracks, and removes blockers (risks, issues).

Ensures sufficient resourcing is available to complete tasks. Escalates blockers as appropriate.

Gather and establish Payroll requirements and business needs via business process analysis and consultation.

Identifies and tracks assumptions, constraints, and ensures program methodology and standards are being adhered to.

Identifies tasks and assists in the creation, coordination, and execution of Program work plans/deliverables, revising as appropriate to meet the changing needs/requirements of the program.

Leads their team, in conjunction with the vendor, for functional procedure identification and modification. Works collaboratively with the organization change management lead/analyst to identify change management needs and identifies change impact.

Supports the ongoing decision-making and adherence to the program timelines.

Creates and/or reviews and/or approves program deliverables. Ensures deliverables are high quality and aligned with program standards.

Resolves any issues related to deliverable completion and/or escalates appropriately.

Provides updates to the Director ERP Implementation & Transformation and Committee Infrastructure regarding deliverable / task / sprint completion levels.

They are a Champion for Change.

They promote and educate their teams on best practice adoption, program methodology, program RACI, program governance, and program strategies.

Continually seeks opportunities to increase stakeholder satisfaction and strengthen stakeholder and vendor relationships by:o Developing and promoting a collaborative working environment with staff through strong positive working relationships; ando Fostering and maintaining positive working relationships with vendors.Adopts a “one team” approach: o Works cross-functionally and collaboratively with team members and stakeholders to ensure the program is successful. o Ensures that work is done collaboratively. Ensures workshops have appropriate team members and stakeholders.

Works with their team members and the Director ERP Implementation &

Transformation to ensure deliverables are completed, KPIs are met, and communications are ongoing.

Technical Support: works together with the technical team to create functional/technical specifications, security profiles, etc.

OCM Support: Works with the vendor and Organizational Change Management team for training development and delivery and other OCM tasks (as assigned).

Data Conversion Support: Works with the vendor and data team members. Leads their team to assist with assigned data conversion items which may include sourcing, mapping, cleansing, extracting etc.

Testing Support: Executes testing and/or aids with testing as assigned.

Creates/updates test scripts as assigned.

Procurement Support: participates in any required procurement which may include RFPs, quotes etc.

Develops and implement short and long-term technology plans in collaboration with the human resources and finance teams to deliver the departments’ business goals and objectives.

Develops payroll business cases for new technology solutions.

Demonstrates a commitment to efficiency and continuous improvement through innovation and best practices during and post-implementation.

Establishes goals and implementation plans to achieve high-quality deliverables within expected timeframes.

Monitors progress, manage risks, and ensures key stakeholders are kept informed about progress and expected outcomes.

Post-Implementation

Maintains/develops and delivers training, user guides, and facilitates communications to ensure end-user understanding of ERP for payroll functional and/or process areas.

Develops, updates, and/or maintains test scripts, manuals, and other materials related to the payroll area.

Provide ongoing process and system support and guidance to the finance and human resources departments and system users post-implementation regarding the ERP system for payroll. This can include such things as maintenance activities and/or minor process enhancements and system enhancements, and/or projects.

Proactively monitors system tickets, issues, and proce