Staff Software Engineer

Jobber exists to help people in small businesses be successful. We work with small home service businesses, like your local plumbers, painters, and landscapers, to transform the way service is delivered through technology. With Jobber they can quote, schedule, invoice, and collect payments from their customers while providing an easy and professional customer experience. Running a small business today isn’t like it used to be—the way we consume and deliver service is changing rapidly, technology is evolving, and customers expect more.

That’s why we put the power and flexibility in their hands to run their businesses how, where, and when they want!

Our culture of transparency, inclusivity, collaboration, and innovation has been recognized by Great Place to Work, Canada’s Most Admired Corporate Cultures, and more. Jobber has also been named on the Globe and Mail’s Canada’s Top Growing Companies list, and Deloitte Canada’s Technology Fast 50™, Enterprise Fast 15, and Technology Fast 500™ lists. With an Executive team that has over thirty years of industry experience of leading the way, we’ve come a long way from our first customer in 2011—but we’ve just scratched the surface of what we want to accomplish for our customers https://www.

youtube.com/watch?v=EkfZmHrRLx4&list=PLoktA_D-2UEnxMLfCe93bANKXVXd2bdN8&index=24.

We help employees grow professionally; we have a ton of onboarding resources, tutorials, hackathons and buddies to support learnings and provide opportunities to innovate. We have a range of experience levels on teams which allows for mentor/mentee opportunities. Leaders at Jobber work with empathy and support employees to build healthy work-life harmony. Bring your dedication and passion to this job to fulfill your goals.

You could join one of the following teams

Ux Foundations: The UX Foundations team ensures a cohesive, scalable, and optimized user experience across Jobber’s product ecosystem. We create and maintain global UX patterns, design system components, and shared surfaces to maximize usability and consistency. By providing front-end tools, education, and support, we empower product teams to build high-quality, intuitive interfaces efficiently. Joining this team is an opportunity to shape the future of UX at scale and help others create better experiences!

Franchise: This team will build the foundation for Jobber’s customers franchise offering, helping franchisors and multi-location service businesses manage growth across brands, locations, users, permissions, reporting, and operational workflows. This team will tackle deep product and platform challenges, from scalable account architecture and Partner HQ experiences to lead routing, royalty reporting, onboarding, and partner-specific tooling. This is a high-impact opportunity to shape how Jobber supports complex customers, starting with franchise groups while creating flexible systems that can grow into broader channel partnership needs.

Field Experience: The Field Experience team bridges the gap between office admins and service providers in the field, streamlining communication and job execution. As a newly formed team, we’re focusing on empowering established small businesses ($50K-$5M ARR) with the tools they need to operate more efficiently. Joining this team is an opportunity to shape the foundations of a new team building impactful solutions that drive efficiency for small businesses!

McWeb: The McWeb Team ensures that Jobber Online has the tools, architecture, and foundation to sustain and scale our web platform. We maintain and evolve a suite of tools, standards, best practices, processes, and libraries that power common frontend functions, ensuring that our web applications remain performant, reliable, and observable for end users and developers.

We also own the modernization of our frontend stack, keeping it aligned with industry standards and emerging technologies to enhance developer efficiency and user experience. Joining this team is an opportunity to work on cutting-edge web technologies and help shape the future of Jobber’s online experience!

Harbour Foundations: The Harbour Foundations team is building the internal foundation for an AI-powered customer journey at Jobber. This team’s mission is to create scalable, intelligent systems that give GTM teams clear, actionable visibility into every AI-driven interaction — enabling more personalized, efficient, and proactive support across the entire customer lifecycle.

As our AI footprint grows across Sales, Success, Support, and Onboarding, Harbour serves as the connective tissue that unifies these interactions, eliminates context gaps, and brings clarity to complex customer journeys. By centralizing fragmented tools and surfacing real-time insight into conversations, sentiment, and customer intent, the Harbour team is redefining how we observe, influence, and improve our AI-human hybrid workflows.

The role of Staff Software Engineer at Jobber

As a technical champion and force multiplier, you lead and mentor teams of exceptional engineers while collaborating closely with Product and Design partners to tackle complex technical challenges. Your expertise spans architecture, design, and hands-on coding, allowing you to have a significant impact on the product and our customers. A portion of your time is allocated to "Staff Dev Projects," which may include cross-team initiatives, work acceleration within your team, exploration of emerging technologies, addressing technical debt, or investing in the future of engineering at Jobber.

In addition, you customize, extend and experiment with tools, models, harnesses and processes to increase the effectiveness of yourself, your team and mentor others to do the same.

As a Staff Software Engineer, you will

• Collaborate closely with cross-functional teams to conceptualize, design, and iteratively deliver high-impact features that address customer needs
• Partner with Product and Design teams to shape