Warehouse Team Leader

Our team within IKEA

At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across the world.

We are guided by our cultures & values, creating a great place to work.

We stand for equality, diversity and inclusion.

We care about people & planet and promote health & wellbeing.

We nurture your development and provide career opportunities to unlock your potential.

What you need to know

Working at IKEA has its benefits

• 5 weeks’ Paid Annual Leave, Paid Parental Leave, Family & Community Leave and much more
• 24/7 access to our Employee Assistance Program for health and wellbeing support
• 15% Co-worker discount
• Low-cost nutritious meals including complimentary drinks in our Co-worker restaurant
• Co-worker uniform provided
• Free Co-worker parking
• Free benefits membership (savings and discounts across retailers and service providers)
• Novated leasing and EV subscription options
• Superannuation salary sacrifice
• Fitness Passport membership available
• Bonus programme (where eligible)
• Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)

Additional Information

• This role is permanent, full-time
• Location of role is IKEA Distribution Centre, Marsden Park
• Internal job title Fulfilment & Replenishment Operations Team Leader
• This role requires availability to work 5:00am-2:00pm shifts, 9 shifts per fortnight, including alternating weekends (every second weekend) to support operational coverage requirements.
• As part of the recruitment process, final candidates will be required to complete pre-employment checks, including a medical assessment and National Police Check.

About this work area

As Warehouse Team Leader, you will lead daily operations within a fast-paced distribution environment, ensuring operational excellence, goods availability and team performance. You will play a critical role in creating a safe and efficient operation while coaching and developing co-workers to deliver outstanding business and customer outcomes.

Your responsibilities will include, but are not limited to

• Leading Operations Co-workers within your area of responsibility to secure the highest level of goods availability and operational readiness at the lowest possible cost.
• Creating and maintaining a safe, clean and organised working environment, ensuring compliance with IKEA policies, procedures and local legislation relating to health, safety, security and the environment.
• Planning and coordinating people, shift and equipment resources to secure effective, high-quality and efficient daily operations.
• Identifying, recruiting, retaining and developing talent within your team to build a high-performing and diverse workforce and support future succession needs.
• Coaching, mentoring and developing co-workers through regular feedback, development conversations and performance reviews.
• Driving operational excellence by contributing to business goals, analysing workloads, supporting seasonal volume requirements and implementing local business plans and projects.
• Promoting quality awareness and continuous improvement initiatives to minimise damages, improve efficiency and enhance the customer experience.
• Supporting the implementation of IKEA's sustainability agenda within the operations environment.

As a Fulfilment & Replenishment Operations Team Leader, you are:

• Passionate about logistics, fulfilment and creating great customer experiences through operational excellence.
• An inspiring people leader with demonstrated experience leading, coaching and developing teams to achieve both business results and people growth.
• Energised by developing others and helping co-workers reach their full potential.
• Comfortable working in a fast-paced, high-volume and constantly changing omnichannel environment.
• Customer-focused and business-minded, with an understanding of how operational performance, cost management and key performance indicators contribute to business success.
• A strong communicator who builds trust and collaborates effectively with stakeholders across different functions and levels.
• Adaptable and resilient, able to make things happen with flexibility, speed and simplicity while maintaining focus on priorities.
• Safety-conscious, leading by example and creating an environment where health, safety and wellbeing are always prioritised.
• Skilled at problem-solving, decision-making and navigating ambiguity while delivering results.
• Inspired by the IKEA vision, values and leadership approach, and motivated to create a better everyday life for the many people.

We need people like you

At IKEA, work is so much more than a job. Come join us!