Senior Technical Analyst

Senior Technical Analyst

Requisition ID: 261831

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

The Senior Technical Analyst supports the stability, performance, and reliability of enterprise cloud-based systems by combining technical analysis, operational support, and system coordination.

This role focuses on analyzing issues, supporting operations, and collaborating with engineering and application teams to ensure smooth system functionality. You will contribute to improving operational processes, monitoring system health, and supporting cloud-based environments.

You will also assist in implementing tools, documenting processes, and supporting monitoring capabilities to enable effective response to operational events.

Is this role right for you? In this role, you will:

Support system reliability and operational stability across infrastructure and applications

Assist in identifying opportunities to improve system performance and availability

Analyze and troubleshoot system issues, coordinating resolution with engineering teams

Follow established best practices for system reliability and operational support

Support the operation and maintenance of cloud environments (Azure and/or GCP)

Assist in monitoring system health using observability and alerting tools

Help coordinate activities related to performance, access management, and recovery processes

Contribute to documentation of system configurations and operational procedures

Participate in incident, problem, and change management processes

Support incident triage, investigation, and documentation of root causes

Maintain and update runbooks, knowledge articles, and operational documentation

Coordinate with stakeholders to ensure timely resolution of production issues

Collaborate with engineering and application teams to support system enhancements

Analyze trends in incidents and system performance to recommend improvements

Support implementation of process improvements and operational efficiencies

Participate in Agile ceremonies and team discussions

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

3–5 years of experience in Technical Systems Analysis, IT Operations, or related roles

Experience supporting enterprise applications or cloud-based systems

Strong analytical and problem-solving skills

Effective communication and stakeholder coordination skills

Basic working knowledge of Microsoft Azure and/or Google Cloud Platform (GCP)

Familiarity with cloud environments and distributed systems concepts

Exposure to containerized environments (e.g., Kubernetes) is an asset

Understanding of system availability, reliability, and security fundamentals

Familiarity with Infrastructure-as-Code concepts (e.g., Terraform) and CI/CD pipelines

Exposure to version control systems (e.g., GitHub)

Basic scripting knowledge (PowerShell, Python, or Bash) is an asset

Awareness of automation and configuration tools

Experience with monitoring and alerting tools (e.g., Dynatrace or similar)

Understanding of incident, problem, and change management processes

Ability to analyze logs and system metrics for issue investigation

Experience working in Agile or Lean environments

What's in it for you?

Diversity, Equity, Inclusion & Allyship

• We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.

Accessibility and Workplace Accommodations

• We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.

Upskilling through online courses, cross-functional development opportunities, and tuition assistance.

Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.

Dynamic Ecosystem - Free tea & coffee, universal washrooms, and lots of space for team collaboration.

Community Engagement

• No matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs.

Location(s): Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know.

If you require technical assistance, please click here . Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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ERP, Systems Analyst, Change Management, Engineer, Investment Banking, Technology, Management, Engineering, Finance

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