Senior Relationship Manager, Business Market

<div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p style="text-align:left"><b><u>Job Description</u></b></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div><p><span style="color:#4a4a4a"><b><span style="font-size:inherit">What is the opportunity?

</span></b></span></p><p><span style="color:#4a4a4a"><span style="font-size:inherit">You will provide business and financial advice and manage a portfolio of high value small business clients who need your help as they start, manage and grow their enterprises. You are RBC’s ambassador to the local business market. Applying your mindset for external marketing and client acquisition, you will develop new business for RBC and deepen client relationships.

Partnering with other RBC advisors and specialists, you will contribute to creating an experience that clients appreciate and value.</span></span></p><br /><p><span style="color:#4a4a4a"><b><span style="font-size:inherit">What will you do?</span></b></span></p><ul><li><span style="color:#4a4a4a"><span style="font-size:inherit">Acquire, grow and deepen client relationships through delivery of value-added, tailored financial advice to meet their needs</span></span></li><li><span style="color:#4a4a4a"><span style="font-size:inherit">Proactively contact clients, gather insights through client discovery, understand their needs and changing circumstances and ongoing satisfaction with all of RBC</span></span></li><li><span style="color:#4a4a4a"><span style="font-size:inherit">Plan and prioritize client and market activities, find opportunities and make introductions to RBC partners to fulfill clients’ business and personal financial needs to win as One RBC</span></span></li><li><span style="color:#4a4a4a"><span style="font-size:inherit">Manage risk and exercise due diligence in all banking procedures and develop appropriate action plans in response to concerns/risks</span></span></li><li><span style="color:#4a4a4a"><span style="font-size:inherit">Champion digital enablement and be an advocate of RBC mobile and online applications, enable our clients to engage with RBC through the channel of choice</span></span></li><li><span style="color:#4a4a4a"><span style="font-size:inherit">Be on your client’s path, visit your clients on-site to gain a thorough understanding of their business objectives and operations, as permitted</span></span></li></ul><br /><p><span style="color:#4a4a4a"><b><span style="font-size:inherit">What do you need to succeed?

</span></b></span></p><p><span style="color:#4a4a4a"><b><span style="font-size:inherit">Must-have</span></b></span></p><ul><li><span style="color:#4a4a4a"><span style="font-size:inherit">Business development and client acquisition and prospecting skills, including building and leveraging valuable Centres of Influence within the local business community</span></span></li><li><span style="color:#4a4a4a"><span style="font-size:inherit">Experience working a similar role with a financial institution </span></span></li><li><span style="color:#4a4a4a"><span style="font-size:inherit">Proven track record in exceptional client relationship management</span></span></li><li><span style="color:#4a4a4a"><span style="font-size:inherit">Excellent communication, time management and organizational skills</span></span></li></ul><br /><p><span style="color:#4a4a4a"><b><span style="font-size:inherit">Nice-to-have</span></b></span></p><ul><li><span style="color:#4a4a4a"><span style="font-size:inherit">Credit skills and knowledge, including an understanding of risk assessments, financial analyses, credit structuring/solutions, and deal presentations</span></span></li><li><span style="color:#4a4a4a"><span style="font-size:inherit">Completion of the Associate Account Manager training program, or have previous experience as a small business owner, or in similar field</span></span></li><li><span style="color:#4a4a4a"><span style="font-size:inherit">Good knowledge of a broad array of business and personal financial products and services</span></span></li></ul><br /><p><span style="color:#4a4a4a"><b><span style="font-size:inherit">What’s in it for you?

</span></b></span></p><p><span style="color:#4a4a4a"><span style="font-size:inherit">We thrive on the challenge to be our best, progressive thinking to keep growing and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference in our communities, and achieving success.</span></span></p><ul><li><span style="color:#4a4a4a"><span style="font-size:inherit">A comprehensive Total Rewards Program including bonuses and flexible benefits</span></span></li><li><span style="color:#4a4a4a"><span style="font-size:inherit">Opportunity to collaborate with other business segments within the bank</span></span></li><li><span style="color:#4a4a4a"><span style="font-size:inherit">Competitive compensation</span></span></li><li><span style="color:#4a4a4a"><span style="font-size:inherit">Opportunity to build close relationships, do challenging work, and work towards personal and professional growth</span></span></li><li><span style="color:#4a4a4a"><span style="font-size:inherit">Flexible work/life balance</span></span></li><li><span style="color:#4a4a4a"><span style="font-size:inherit">Ability to make a difference and have a lasting impact on your clients’ business and personal life</span></span></li></ul><p></p><p></p><p style="text-align:left"><u><b>Job Skills</b></u></p>Adaptability, Business Development, Client Centricity, Communication, Critical Thinking, Curious Mindset, Financial Acumen, Practice Management<p></p><p></p><p style="text-align:left"><u><b>Addit