Bylaw Compliance Clerk (Temporary, up to 6 months)

Job Summary

Service Area: Public Services Department: Operations Division: Administration Work Location: City Hall, 1 Carden Street Work Mode: In Person Job Type and Duration: Temporary, Full time Vacancy (up to 6 months) Position Availability: 1 existing vacant position Salary Range: $30.69 - $37.67 per hour Affiliation: CUPE Local 973 Posting Period: October 15, 2026 to October 29, 2026 11:59 p.m.

When you join the City of Guelph, you join a team of over 2000 employees who deliver services the community relies on every day. Together, we are bringing to life Guelph’s vision of an inclusive, connected, and prosperous city where we look after each other and our environment. As a single tier municipality, we offer a variety of occupations and career specialities within our organization.

Guided by the goals and objectives of the Future Guelph: Strategic Plan and committed to the Corporate Values of integrity, service, inclusion, wellness and learning, the candidate will aid in the achievement of the Community Vision for an inclusive, connected, prosperous city.

What we offer

We offer competitive wages and comprehensive benefits to meet the needs of our diverse employees.

Many of our positions offer

Paid vacation days, increasing with years of service

Paid personal days;

Defined benefit pension plan with OMERS, including 100-per-cent employer matching;

Extended health and dental benefits, including Health Care Spending Account;

Employee and Family Assistance Program;

Parental leave top up program;

Learning and development opportunities including tuition assistance

Employee recognition programs.

Position Overview

Resumes are being accepted for the temporary Bylaw Compliance Clerk within the Operations Administrative Division. This position creates a positive experience for customers by responding to their Corporate and Community Safety and Parking Service needs in a timely, professionally, and accurate manner. The successful candidate will be passionate about driving excellence through strong administrative skills and continuous improvement.

Guided by the goals and objectives of the City of Guelph Corporate Strategic Plan and committed to the Corporate Values of integrity, service, inclusion, wellness and learning, the candidate will aid in the achievement of the Community Vision for an inclusive, connected, prosperous city.

Key duties and responsibilities

Provide daily clerical assistance to the Operation Department.

Identify opportunities to optimize processes, reduce inefficiencies, and improve operational performance.

Provide excellent and timely customer service to both internal and external customers, by telephone, in-person, website, and email.

Respond to concerns and inquires which will include logging requests for service and/or responding to program/service inquiries and deescalating customer concerns

Review, process, and issue City of Guelph business licenses

Review and process lottery licence applications, review lottery reports, etc

Review, process, and issue parking permit and reserve space rentals.

Schedule and coordinate inspections for Business Licensing and Property Standards.

Make qualified assessments and referrals of complex issues to the correct department/division or agency.

Act as Secretary on the City of Guelph’s Property Standards Appeal Committee.

Process letters, notices, reports, agendas, meeting minutes, and other correspondence.

Review applications and issue Municipal Liquor Licence clearances.

Evaluates supply and equipment needs and initiates purchasing processes in appropriate areas

Order, process, and coordinate Bylaw Compliance and Security uniforms and safety equipment

Maintain accurate forms, databases, files, and data

Receive and process applications for bylaw exemptions.

Assist with the process to update municipal bylaws and set fines.

Assist with special projects, initiatives, and/or programs

Perform other related duties as assigned.

Qualifications and requirements

Experience related to the duties listed above, normally acquired through a grade 12 diploma. 1 year related administrative experience with an emphasis on assisting customers. Candidates with an equivalent combination of education and experience may be considered.

Experience with AMANDA, Report a Problem, AIMS, MPAC, and Central Square Property Tax would be an asset.

Experience applying continuous improvement methodologies

Experience with Business Licensing, Lottery Licensing would be an asset.

Experience with Property Standards and Property Standards Committees would be an asset.

Parking Service experience would be an asset.

Experience working in a municipal government would be an asset.

Excellent oral and written communications skills with the ability to communicate with all levels of staff, stakeholders, and the public

Ability to work in an efficient manner and be detail-oriented with a high level of accuracy.

Ability to work on your own and in a team environment and enjoy sharing knowledge and ideas with others.

Adept at navigating and resolving conflict or difficult interactions.

Ability to learn and apply new tools, methods, knowledge, and information.

Ability to meet deadlines and timelines.

Knowledge and experience interpreting municipal bylaws.

Must possess intermediate computer skills with Microsoft 365 (Teams, Sharepoint, Word, Excel, and Outlook).

Experience working with confidential information.

Notes Applicants are required to demonstrate in their application how their qualifications match those specified above. Assessments based on all of the objectives and qualifications listed above will be a part of the interview, written and/or practical test and reference checking.

Hours of work 35 hours per week. Monday through Friday between the hours of 8:30 pm - 4:30 pm, some evening work may be required.

How to apply Qualified applicants are invited to apply using our online application system by October 29, 2026 . Please note all applicants must complete the online questionnaire spe